Your personal information is completely safe with 7 Bets. Find out what data we collect, why we collect it, and how we keep it secure — all explained in plain English.
7 Bets (https://7bets.app) is an online gaming and Sports Betting platform serving players in Bangladesh and other countries. We are firmly committed to protecting your privacy.
This Privacy Policy ("Policy") describes how 7 Bets collects, uses, stores, and protects your personal information. It applies to our website, mobile application, and all related services.
By using the 7 Bets platform, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with this policy, please discontinue using our services.
7 Bets collects user information in several ways. Below is a detailed explanation of what types of data are collected and why.
When you share information with us directly, such as during registration or when contacting support:
When you use our platform, certain information is collected automatically:
| Data type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name and date of birth | Identity verification and age confirmation | Yes |
| Mobile number | Account verification and payments | Yes |
| National ID card | KYC Verification | Yes, for withdrawals |
| IP address | Security and fraud prevention | Automatic |
| Gaming history | Service improvement and responsible gaming | Automatic |
7 Bets respects your privacy and uses your information only for specific purposes. Details are outlined below:
7 Bets never sells your personal data. However, information may be shared with third parties in certain specific circumstances:
Limited data is shared with third parties in the following circumstances:
All partners are required to comply with strict confidentiality agreements and may not use your data for any other purpose.
We may be legally required to disclose information in the following circumstances:
7 Bets uses cookies and similar tracking technologies to enhance platform performance and improve your experience. Cookies are small text files stored on your device.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Deleted at the end of each session |
| Functional cookies | Remembering language preferences and user settings | 1 year |
| Analytics cookies | Traffic analysis and platform improvement | 2 years |
| Security cookies | CSRF protection and fraud prevention | Deleted at the end of each session |
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause certain platform features to stop working properly.
7 Bets uses industry-standard security technologies to protect your personal information and financial data.
7 Bets retains your data only for as long as necessary. Retention periods are determined based on the type of data and the purpose for which it was collected.
| Data type | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal obligations |
| Transaction history | 7 Years | Compliance with financial regulations |
| KYC documents | 5 years after verification | AML compliance |
| Support conversations | 3 years | Dispute resolution |
| Gaming logs | 2 years | Security analysis |
| Cookie data | 2 years from session | Service Improvement |
Once the retention period expires, your data is securely deleted or anonymized so it can no longer be used to identify you.
7 Bets respects your right to data privacy. Your key rights are outlined below:
7 Bets strictly prohibits anyone under the age of 18 from accessing the platform. We never knowingly collect personal information from minors.
If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
If a parent or guardian believes their child has registered on our platform, please contact us at support@7bets.app — we will act promptly.
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to us through the following:
7 Bets reserves the right to update this Privacy Policy at any time. For any significant changes, we will:
Continued use of the platform after any changes will be considered acceptance of the updated policy.
We follow the highest standards of technology and policy to keep your data protected at every level.
Every transaction and personal detail you share is protected by 256-bit SSL encryption. No third party can access your data.
Your identity verification process is completely secure and confidential. KYC documents can only be accessed by authorized staff.
7 Bets never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.
After the defined retention period, your data is automatically deleted or anonymized to ensure no unnecessary information is stored.
Enabling 2FA means a mobile code will be required alongside your password to access your account, keeping hackers out.
Independent security experts regularly audit our systems to identify and promptly address any vulnerabilities.